Samson Mulugeta
Program and Project Management Senior Analyst · Accenture · Arlington, VA
301-769-1920
linkedin.com/in/samson02
Experience
Accenture
03/2026 – Present · Arlington, VA
Program and Project Management Senior Analyst
FIRST Chesapeake
07/2025 – 10/2025 · Savage, MD
Operations Associate
  • Managed IT asset lifecycle from deployment to disposal, reducing downtime and ensuring smooth operations
  • Troubleshot IT systems, managed accounts, and streamlined onboarding across Google Workspace and Microsoft 365
  • Enhanced Wix website with database search API integration and automated dashboards to reduce manual reporting
  • Implemented Google Sheets API to auto-populate charts and enable real-time data synchronization
  • Coordinated AV, equipment, and logistics for robotics competitions to ensure seamless event operations
  • Tracked milestones and improved workflows in cross-functional projects to boost efficiency and satisfaction
US Department Of Interior
06/2023 – 02/2025 · Washington, DC
IT Administrative Intern
  • Supported the Government Zero Trust Initiative, ensuring alignment with federal cybersecurity standards
  • Conducted system risk assessments and implemented security enhancements to address vulnerabilities
  • Drafted and refined security policies and monitored implementation across multiple teams
  • Assisted in analyzing network infrastructure and contributed to a tailored zero-trust strategy
University Of Maryland
08/2023 – 05/2025 · College Park, MD
Finance Committee Member
  • Oversaw budget allocation from a $1M+ funding pool for student organizations
  • Evaluated 20+ financial appeals applying compliance standards
  • Educated 400+ student groups on financial regulations
  • Advocated for equitable funding access for a 35,000+ student body
University Of Maryland
04/2022 – 05/2023 · College Park, MD
Classroom IT Support Technician
  • Provided in-person and phone-based technical support to faculty
  • Resolved smart classroom AV and system issues
  • Managed 500+ technology asset inventory
  • Optimized ServiceNow ticketing workflow
Education
University Of Maryland
08/2021 – 05/2025 · College Park, MD
Bachelor of Science in Information Science
Minor: Information Risk Management, Ethics & Policy